Effective Date: 9/27

At RAI Jets, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online, by phone, or when booking a private jet charter.

Information We Collect

We may collect the following information:

  • Personal Information – name, email address, phone number, billing address, payment details, and government-issued identification (as required by aviation regulations).
  • Travel Information – flight preferences, destinations, passenger details, and special requests.
  • Technical Information – IP address, browser type, device details, and cookies collected when you use our website.
  • Communications – emails, phone calls, or messages exchanged with our team.

How We Use Your Information

Your information may be used to:

  • Provide and manage private jet charter services.
  • Process bookings and payments.
  • Comply with aviation and security regulations.
  • Respond to inquiries and provide customer support.
  • Improve our website, services, and client experience.
  • Send updates, promotions, and service notifications (opt-out available).

Sharing of Information

We do not sell or rent your personal information. We may share information only in these cases:

  • Service Providers – trusted third parties such as payment processors, flight crew, or ground support teams.
  • Legal Requirements – when required by law, regulation, or government request.
  • Business Transfers – in the event of a merger, acquisition, or sale of assets.

Data Security

We use industry-standard safeguards to protect your data. While we take every precaution, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

Personal data is retained only as long as necessary to:

  • Deliver services.
  • Meet legal and regulatory obligations.
  • Resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.
  • Request corrections or updates.
  • Request deletion of data, subject to regulations.
  • Opt out of marketing communications.

To make a request, please contact us using the details below.

Cookies & Tracking

Our website may use cookies to:

  • Improve your browsing experience.
  • Analyze traffic.
  • Personalize content.

You may disable cookies in your browser settings, but some features may not function properly.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.